Service Technician

We invite you to join the Living Fully Sevierville team as a Service Technician, a role central to providing our residents with an elite living experience. In this position, you will be responsible for the property's physical excellence, from maintaining curb appeal to managing prompt maintenance solutions and providing critical after-hours emergency support. Your dedication will ensure our community remains pristine and our residents receive unparalleled service.

Build Your Future: Career Opportunities at Dream Live Prosper Communities

At Dream Live Prosper (DLP) Communities, our mission extends beyond developing neighborhoods to fostering professional growth. We seek motivated, high-achieving professionals ready to help us build thriving environments. As a subsidiary of DLP Capital—a firm celebrated on the Inc. 5000 list for a decade and recognized as a premier employer—we operate with a commitment to impact, leadership, and excellence. If you are driven by a purpose-led mission, your place is with us.

Role Overview:

• Site Location: Living Fully Sevierville, 1701 Middle Creek Drive, Sevierville, TN 37863
• Salary: Highly competitive and commensurate with your professional experience
• Employment Status: Full-time; requires a flexible schedule including weekend availability

Core Competencies and Qualifications:

• Expertise in managing apartment turnovers with a five-day efficiency target.
• Advanced skills in plumbing diagnostics and rapid resolution.
• Precision in drywall repair and professional-grade painting.
• Proficiency in lock hardware and grounds maintenance.
• Strong service-oriented communication and a proactive mindset.
• Ability to troubleshoot and think critically under pressure.
• Fitness to lift 50+ lbs and navigate stairs daily.
• Possession of standard tools, a valid license, and a reliable vehicle.

Key Responsibilities:

• Oversee property inspections and ensure the site remains orderly and clean.

About this opportunity: 

• Location: Living Fully Sevierville, 1701 Middle Creek Drive, Sevierville, TN 37863
• Compensation: Highly Competitive, dependent on Experience 
• Position type: Full-time 
• This job requires a flexible schedule with varied hours, including weekends. 

Required Qualifications and Skills for Service Technicians:

• Proven ability to manage apartment turnovers efficiently, targeting completion within a five-day window.
• Skilled in diagnosing and resolving plumbing issues rapidly.
• Proficiency in drywall and plaster repair, alongside high-quality painting with a focus on detail.
• Technical experience in lock replacement and general property groundskeeping to uphold curb appeal.
• Strong interpersonal communication and customer service skills, coupled with a proactive, "can-do" mindset.
• Capacity for critical thinking and effective decision-making in various maintenance scenarios.
• Physical stamina to walk stairs and lift weights exceeding 50 lbs on a daily basis.
• Requirement to possess essential tools and a reliable vehicle, supported by a clean driving record and valid license.
• A collaborative spirit and desire to contribute to a professional team environment.

Primary Responsibilities of the Role:

• Conduct routine property inspections and maintain overall site cleanliness and order.
• Execute light repairs across multiple trades, including HVAC, electrical, appliance, plumbing, and carpentry.
• Coordinate and complete the preparation of vacant units for new residents within 5 days.
• Manage inventory, procurement of maintenance supplies, and professional vendor relations.
• Address resident service requests promptly, aiming for a 24-hour response time.
• Participate in an on-call rotation to manage emergency maintenance needs after hours and on weekends.
• Prioritize property safety and hazardous condition resolution through diligent oversight.
• Administer work orders and budgets effectively while seeking cost-saving improvements.
• Maintain an ownership mentality while performing diverse technician and groundskeeping duties.

Our Professional Drivers and Values:

Purposeful Impact: At DLP, we are committed to making a meaningful difference for every partner, resident, and investor.

Solution-Oriented Growth: We approach obstacles as opportunities for innovation and have been celebrated as one of the fastest-growing private companies by Inc. 5000 for eleven years running.

Who We Are:

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values:

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit: Demonstrating endurance and commitment to achieve long-term goals.

Community: Elevating the greater good and cultivating thriving relationships.

Authenticity: Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win: Applying discipline and consistent effort to achieve our goals.

Kingdom Impact: Sharing God’s love through our work and service.

Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.

Stewardship: Committing to those who trust us with their capital, communities, and careers.

Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, parental leave, adoption services reimbursement/learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.